Skip to main content
All CollectionsPlatformSubscription
What to Do if I Already Have a Subscription but the App Doesn't Work?
What to Do if I Already Have a Subscription but the App Doesn't Work?

Advise what to do if Seller Assistant doesn't work despite the fact that I have a subscription

Oleg Kuzmenkov avatar
Written by Oleg Kuzmenkov
Updated over 8 months ago

You have probably created a new account. This may happen if you logged in the App with a Google One Tap log-in feature. Use this link https://app.sellerassistant.app/logout to log out from the new account and re-login with your account with your login and password.

Did this answer your question?