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Teams in Seller Assistant

Learn about teams and sub-accounts in Seller Assistant

Updated over 2 weeks ago

Teamwork in Seller Assistant is implemented through sub-accounts that are linked to the team. It means you can team several Seller Assistant users.

Important points of teamwork:

  • The team owner must be on a trial period or have a subscription that allows to invite members (Pro or higher).

  • All application requests to Amazon are made on behalf of the owner's account (through an Amazon seller account).

  • A team member does not need to have an paid subscription or connect an Amazon account.

Invite a Team Member

Open Teams in the Platform section and click the "Invite Member" button to add a new team member.

Teams in Seller Assistant

Enter the email address of a person you would like to invite and click "Invite" button. An invitation letter will be sent to the entered email address.

To accept the invitation, the member will need to follow the link in the invitation email. After that, the member will need to register an account in Seller Assistant if they do not already have one.​

If the member has not yet accepted the invitation, you will see "Pending" status in your personal account.

Immediately after the member registers an account, you will see the member's status as "Accepted" in your personal account. This means that the member has accepted the invitation and can join your team.

Note

A member you invite will know your name and team name

Switch Teams

You can be both a team owner and a member of another team. To switch between teams, click on the Team icon in the upper right corner and select the desired workspace. Your personal account will have a green check mark.

If you are not willing to participate in the team, you can leave it by clicking on the red door icon next to the team's name.

Manage Team

You can rename your team at any time by clicking on the pencil icon and confirming the new name.

In order to delete a team member, click on the bin icon next to the team member's name and click "Delete".

If you wish to add this member again, they will be added without confirmation by email.

You can purchase an additional seat in the team if you want to add more members. To do this, you need to upgrade to a higher plan or buy an add-on.

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