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IP-Alert Warning Types in Seller Assistant

What each line of a High-Risk Product warning means, and what to check before you source the product

When a product has a red triangle icon and the High-Risk Product note, sellers in the Seller Assistant database have had Amazon account health issues with this product or its brand. Hover over the icon to see the list under Verified data.

The same list shows in the Seller Assistant extension and in IP-Alert by Seller Assistant. On the Free Plan you see only the icon, without the list.

How to read one warning

Each warning in the list has up to five lines:

  1. Date and warning type, for example 2026-01-20: Other Policy Violation. The type is the Seller Assistant name for Amazon's category. See Warning types below.

  2. Amazon's category with a badge, for example Positive Customer Experience ASIN.

  3. Triggered by [brand] on this ASIN or on another ASIN. "Another ASIN" means the warning was on a different product of the same brand.

  4. Amazon's reason, shown exactly as Amazon wrote it.

  5. Amazon's enforcement code, shown exactly as Amazon wrote it, for example PCX: Other Risk Fred Enforcement.

A line that says [brand] Added upon IP owner request means the brand owner asked us to add the brand to our high-risk list.

Are separate dates separate warnings?

Yes. Each date is a separate record. Two dates can mean Amazon acted on the product twice, or that two different sellers got a warning.

The list shows up to the 10 newest warnings for the ASIN and up to the 10 newest for the brand.

Warning types

Warning type you see

Amazon's category

What it means

Suspected Intellectual Property Violation

Automated Brand Protection

Amazon's own systems flagged the listing for possible misuse of a trademark, copyright or patent. It is not a complaint from the rights owner. The reason line names what was flagged, for example a copyright image, trademark, logo or patent.

Received Intellectual Property Complaint

Intellectual Property

A brand or rights owner sent Amazon a complaint about the listing.

Product Authenticity Customer Complaint

Product Authenticity

A buyer told Amazon the item may not be genuine.

Product Condition Customer Complaint

Product Condition

A buyer said the item's condition didn't match the listing, for example a used item sold as new.

Food and Product Safety Issue

Product Safety

Amazon recorded a food or product safety issue for the product.

Listing Policy Violation

Listing Policy

The listing broke Amazon's listing rules.

Restricted Product Policy Violation

Restricted Products

The product falls under Amazon's restricted products rules.

Customer Product Reviews Policy Violation

Product Review Abuse

Amazon recorded a customer reviews policy issue, such as asking for or rewarding reviews.

Other Policy Violation

Positive Customer Experience

A policy issue that doesn't fit the other types. Amazon doesn't say which policy in this category.

Amazon's reason and enforcement codes

The reason and enforcement lines are Amazon's own codes. Seller Assistant shows them as Amazon wrote them and doesn't add a meaning, because Amazon doesn't publish one.

Codes seen in IP-Alert include:

Warning type

Amazon's code

Other Policy Violation

PCX: Other Risk Fred Enforcement

Suspected Intellectual Property Violation

Suspected Intellectual Property Copyright Image Reason

Suspected Intellectual Property Violation

Suspected Intellectual Property Trademark Reason

Suspected Intellectual Property Violation

Suspected Intellectual Property Image Reason

Suspected Intellectual Property Violation

Suspected Intellectual Property Patent Reason

Suspected Intellectual Property Violation

ABP: Abp. Copyright Image On Product Asin Suppression Amazon Reinstate

Suspected Intellectual Property Violation

ABP: Abp. Trademark Text Asin Suppression Amazon Reinstate

Suspected Intellectual Property Violation

ABP: Abp. Trademark Text Asin Suppression Self Reinstate

Suspected Intellectual Property Violation

ABP: Abp. Trademark Logo Asin Suppression Amazon Reinstate

This list isn't complete. Amazon adds and changes codes.

If you get one of these warnings on your own account, open Seller Central, go to Performance > Account Health, and open the warning. Amazon explains what happened and what to do in the matching notice under Performance > Performance Notifications.

Before you source a product with warnings

  • Check that you can sell it with the Restriction Checker.

  • Read the product's recent reviews for complaints.

  • If the product has repeated warnings, start with a smaller first order.

Do it with AI

With Seller Assistant MCP (Business and higher), your AI agent can check whether you can sell a product before you buy it:

  • "Can I sell ASIN [ASIN] on amazon.com? Check the restriction for my account."

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